Payment Office: Monday through Friday (except holidays) 8:00 A.M. To 5:00 P.M.
Payments may be placed in the drop box located in the south parking lot.

Garbage Pickup as follow:
Accounts North of Main St. Monday & Thursday
Accounts South of Main St. Tuesday & Friday

Garbage should be placed by street by 7:00 AM on collection days. 55 gallon drums will not be picked up.

Trash pickup: The City requires trash, leaves, litter, etc., be placed in bags or containers suitable for expedient handling, except palm fronds & branches or other garden trash which cannot be practically placed in a container.

The City will not remove scrap, lumber, and debris from construction jobs.

Connection:
Customer must come to customer service department. An Application & Agreement for service will be filled out. At that time, the deposit must be paid.

Disconnection:
The City of Wauchula requires a service slip be signed before an account will be disconnected (except in cases of nonpayment).

Meter Tampering fee $300.00

Policy On Other Occupants:
In the event an occupant of any residence or business owes an unpaid bill, it will be necessary for an agreement to be made for payment. The utility account will be subject to disconnection without notice regardless of the account name. Any deposit will be applied to the unpaid bill.

Deposits:
The City of Wauchula requires a deposit equal to twice the average monthly bill. If a letter of credit from a utility company can be supplied for a period of one year in the name of the customer requesting service (showing no delinquencies, collection trips, disconnects for nonpayment, or returned checks) the City will charge our minimum deposit of $100.00.

In the event the deposit is over $100.00 an agreement can be made for half of the payment at the time of connection and the balance of the deposit paid at a later date. If the balance is not paid by the agreed date, the account will be subject to disconnection without further notice.

Owners: Payment needs to be made on time for a period of two years will be accepted as evidence of satisfactory credit. The deposit will be refunded upon request.
No interest will be paid on deposit.

Bills- When Due and Delinquent:
Bills for utility service will be billed on a monthly basis. The bills shall be considered due and payable when mailed and shall be considered delinquent and subject to disconnection without further notice the twenty-fifth (25th) day after the bill is mailed. The due date is printed on the bill.

Non-receipt of an electric or water bill by a customer shall not release or diminish the obligation of the customer with respect to payment thereof on time. If you do not receive your bill, contact our office.

If the bill is not paid by the due date it will be sent out for collection and the full amount will be due, plus a $15.00 collection fee. If the collector is not paid, the service will be disconnected without further notice. After disconnection customer needs to pay the full amount plus cut fee $15.00 and reconnect fee $15.00. To reconnect after hours there will be an additional charge of $50.00.